Shipping policy
Shipping & Fulfillment Policy – Fallen Letters
We ship worldwide. Whether you’re ordering from India or abroad, we aim to deliver your merchandise safely and reliably.
Domestic Shipping (Within India)
All Indian orders are shipped via trusted logistics partners like Shiprocket, Vamaship, Delhivery, or equivalent, and come with a tracking number.
If your pincode is not serviceable through these providers, we will ship your order via India Post.
International Shipping
International orders are shipped through India Post or other global courier services based on destination and availability. Tracking information will be provided as soon as the order is dispatched. Please note that custom duties, VAT, or import taxes (if applicable) are the responsibility of the customer.
Print-On-Demand Production Timeline
Some Fallen Letters merchandise is produced on a print-on-demand basis, meaning your item is made specifically for you after your order is placed.
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Production Time: 15–30 days
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Shipping Time (Domestic): 5–15 days
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Shipping Time (International): 10–25 days (depending on destination)
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Estimated Delivery (Overall):
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India: 30–45 days from order confirmation
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International: 35–55 days from order confirmation
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We appreciate your patience and understanding—each product is carefully crafted to meet our quality standards.
Timeline for products we have in stock
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Shipping Time (Domestic): 5–7 days
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Estimated Delivery (Overall):
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India: 5-10 days from order confirmation
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International: 15-30 days
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We appreciate your patience and understanding—each product is carefully crafted to meet our quality standards.
Returns & Support
As all items are made to order, returns are not accepted unless specified in our Returns Policy, or in case of a manufacturing defect or damage during transit.
If you have any questions or need support, feel free to email us at:
📧 alterfaterecords@gmail.com